Zoom announced at Enterprise Connect 2026 that it is transforming from a meeting tool into an agentic work orchestrator, with AI Companion gaining the ability to take actions rather than just respond.

The Transformation

• AI Companion gains agentic skills for taking actions
• Focus on radically transforming work productivity
• Evolution: meeting tool to communication hub to agentic work orchestrator

Competitive Position

Zoom is competing directly with Microsoft Copilot and Google Gemini for enterprise AI dominance. The shift acknowledges that video calls alone are no longer a differentiator.

What It Means

The move reflects an industry-wide trend: AI assistants that can actually do things, not just chat. The question is whether Zoom can execute the transformation fast enough to stay relevant.

Source: SiliconANGLE